Cancellation Policy

Note: not ticketed.

Providing you give us more than five full working days notice you will receive a full refund less a £3 Cancellation Fee (except where stated otherwise in the Newsletter event description). Working days are counted as Monday to Friday, excluding public holidays, so this usually means one week’s notice.

Ticketed events

Note: Theatre, concerts, etc.

Sorry, these are non-refundable unless we can resell your place, as tickets have already been purchased.

Overnight events and events costing over £100

Note: This excludes overseas trips.

Providing you give us more than twenty full working days (Monday to Friday) notice you will receive a full refund less a Cancellation Fee of £15. (except where stated otherwise in the Newsletter event description).

Holidays and overseas trips

Note: more than three overnights or outside UK.

Cancellation is as per the Terms and Conditions as supplied with Holiday Information Packs. Cancellation should be in writing.

Where cancellation is received within the cancellation period prior to an event, you will lose all monies paid (and also be liable for any balance) unless we can replace you. If you simply do not turn up for an event without contacting us you will automatically forfeit any monies paid, and will be liable for any balance.

Should Spice cancel any event you will be sent a full refund by credit note. Amounts over £50 are generally by cheque or refund back to your card. Credit notes can be returned to the Spice office at any time for either a refund or in payment for an event. Credit notes cannot be used for Spice UK national events or with other Spice groups.  Our policy is that wherever possible we will always issue a refund.